Refunds & Policies



This Privacy Policy outlines the types of personal information we gather when you use services provided on a Friends of the Tampa Hillsborough County, Inc. website.

The following principles apply to the personally identifying information we ask for and that you provide. “Personally identifying information” is information that individually identifies you, such as your name, physical address or email address.

Data collection – We collect limited non-personally identifying information your browser makes available whenever you visit a website. This log information includes your Internet Protocol address, browser type, browser language, the date and time of your query and one or more cookies that may uniquely identify your browser. We use this information to operate, develop and improve our services. Some of our services require you to register for an account. We ask you for some personal information in order to create an account (such as your name, email address, mailing address, and a password for your account) and we will use that information to provide the service. In the event you choose to make a donation online to the Friends of the Library, we request credit card information which we maintain in encrypted form on secure servers. When we require personally identifying information, we will inform you about the types of information we collect and how we use it. We hope this will help you make an informed decision about sharing your personal information with us.

Information sharing – We do not rent, sell, or share you personally identifying information or contact information to other companies, organizations or individuals. We may share such information in any of the following limited circumstances:

–We have your consent.

–We provide such information to trusted businesses or persons for the sole purpose of processing personally identifying information on our behalf. When this is done, it is subject to agreements that oblige those parties to process such information only on our instructions and in compliance with this Privacy Policy and appropriate confidentiality and security measures, have a good faith belief that access

–We conclude that we are required by law or have a good faith belief that access, preservation or disclosure of such information is reasonably necessary to protect the rights, property or safety of The Friends of the Library, our members or the public.

If you have any additional questions, please feel free to contact us.


The Friends of the Library Tampa-Hillsborough County, Inc. do not provide refunds for membership, services or donations made to the organization. If you have any questions or concerns, please feel free to contact us.